Mike Laaper

Director, Client Services


As Director of Client Services, Mike has over 25 years’ experience in systems integration, operations, service development, and over 20 years’ in managerial leadership positions. Mike is responsible for providing support and leadership to the Client Services Team, while working alongside the team to solve problems and keep projects running smoothly and efficiently. Mike also works closely with Remsoft clients as he engages in the delivery of meaningful customer service ranging from project to post-delivery support.

With a background as a Senior Manager of Solution Delivery in a major Canadian telecommunications company, Mike brings a unique skill set to the role of Director of Client Services.